Terms of Service

1. Nature of Service (Telemedicine Guidelines, 2020)

DermaConnect is a technology platform that connects patients with independent, registered medical practitioners (RMPs). We do not practice medicine. All consultations are governed by the Telemedicine Practice Guidelines, 2020. [citation:10]

2. No Medical Emergency

DO NOT USE THIS PLATFORM FOR MEDICAL EMERGENCIES. If you have a severe reaction, difficulty breathing, or a life-threatening condition, call emergency services immediately.

3. Doctor-Patient Relationship

The doctor you consult is solely responsible for the clinical diagnosis and prescription. DermaConnect does not verify the accuracy of the doctor's advice.

4. User Obligations

You agree to provide accurate health information and clear images. You are responsible for the accuracy of the data you upload [citation:7].

5. Payments & Refunds

Consultation fees are payable as displayed. Refunds are governed by our Refund Policy.